• Orders can be cancelled or modified within 2 hours after being placed
    • Estimated time of arrival:
Unit: Business days
Product Production Time Shipping Time
Apparel 1 - 3 days 10 - 15 days
Mug 2 - 5 days 10 - 15 days
Fleece Blanket 1 - 3 days 10 - 15 days
Canvas 2 - 4 days 10 - 15 days
Poster 1 - 3 days 10 - 15days
Pillow 5 - 6 days 10 - 15 days
Garden Flag/ Yard sign 5 - 6 days 10 - 15 days
Candle Holder 9 - 11 days 10 - 15 days
Other 5 - 8 days 10 - 15 days
  • The above time frame is only applied for orders to the US with standard shipping methods.
  • International orders: It may take additional days if orders have to go through customs.
  • For order including Canvas/ Poster: Cannot be delivered to PO Box. Product will be shipped separately to ensure safe delivery. Free shipping policies are not applied.
  • Pillow products: only available in US
  • Due to the global impact of COVID-19, the processing time will be a bit delayed than usual.

 

INCORRECT ADDRESS

Make sure you provide the correct address at checkout because:

  • If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. 
  • We are not responsible if your order gets delivered to the wrong address or returned to sender (as all of the items would be donated right after they come back to our warehouse)

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Krukee and if you have any questions, please don't hesitate to contact us via: support@Krukee.com